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[Windows] Unable to run 2007r2 after installing the REALbasic 2008r1 demo (Real Studio network user group Mailinglist archive)

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[Windows] Unable to run 2007r2 after installing the REALbasic 2008r1 demo   -   Emile Schwarz
  Re: [Windows] Unable to run 2007r2 after installing the REALbasic 2008r1 demo   -   Fargo Holiday
  Re: [Windows] Unable to run 2007r2 after installing the REALbasic 2008r1 demo   -   Paul Rehill

[Windows] Unable to run 2007r2 after installing the REALbasic 2008r1 demo
Date: 02.08.08 10:19 (Sat, 02 Aug 2008 11:19:23 +0200)
From: Emile Schwarz
Hi,

the title does not says all :(

Log history:

I erased my Windows XP SPII hard disk (after some back-up),
installed Windows XP SPII,
updated with the Service Pack III,
installed REALbasic 2008r1
asked on line for a demo code
earlier this morning I realized that I didn't install REALbasic 2007r2
(the last one on my usage plan)
so I install REALbasic 2007r2,
Power shutdown,
Power up Windows,
Try to run REALbasic 2007r2 and get the Microsoft usual error dialog:

REALbasic 2007.exe encounters a problem and must shutdown... Do you
want to sent a report to MS ...?

[bad translation of the French dialog text].

So, I removed (using the software remove panel) REALbasic 2008 (r1 and
r3 who was installed !!!) and REALbasic 2007, shutdown, wait some
seconds, power up, and re-install REALbasic 2007.

No luck, I am no more able to run REALbasic 2007r2.

What can I do ?

TIA,

Emile

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Re: [Windows] Unable to run 2007r2 after installing the REALbasic 2008r1 demo
Date: 02.08.08 18:10 (Sat, 02 Aug 2008 10:10:08 -0700)
From: Fargo Holiday
Emile Schwarz wrote:
> Hi,
>
> the title does not says all :(
>
> Log history:
>
> I erased my Windows XP SPII hard disk (after some back-up),
> installed Windows XP SPII,
> updated with the Service Pack III,
> installed REALbasic 2008r1
> asked on line for a demo code
> earlier this morning I realized that I didn't install REALbasic 2007r2
> (the last one on my usage plan)
> so I install REALbasic 2007r2,
> Power shutdown,
> Power up Windows,
> Try to run REALbasic 2007r2 and get the Microsoft usual error dialog:
>
> REALbasic 2007.exe encounters a problem and must shutdown... Do you
> want to sent a report to MS ...?
>
> [bad translation of the French dialog text].
>
> So, I removed (using the software remove panel) REALbasic 2008 (r1 and
> r3 who was installed !!!) and REALbasic 2007, shutdown, wait some
> seconds, power up, and re-install REALbasic 2007.
>
> No luck, I am no more able to run REALbasic 2007r2.
>
> What can I do ?
>
> TIA,
>
> Emile

I'm not familiar with the issue specifically, but from a general
troubleshooting approach I'd do the following-

Install and run CCleaner, making sure to check the Prefetch option in
advanced.
http://www.ccleaner.com/

Download and run regcleaner. Do the automatic cleanup which, as I
recall, is in the Tools menu, with the "do them all" option.
http://www.worldstart.com/weekly-download/archives/reg-cleaner4.3.htm

If you have Quicktime installed try reinstalling it. This happened to me
after Quicktime updated badly on my machine once. I ended up just
installing Quicktime Alternative, which works great anyway.

Make sure to delete the Program Files entry for 2008Rx.

Run CCleaner again.

That would be my general approach anyway.

Best of luck,
Fargo

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Re: [Windows] Unable to run 2007r2 after installing the REALbasic 2008r1 demo
Date: 03.08.08 00:23 (Sun, 3 Aug 2008 09:23:55 +1000)
From: Paul Rehill
On Sat, Aug 2, 2008 at 7:19 PM, Emile Schwarz
<<email address removed>> wrote:
> I erased my Windows XP SPII hard disk (after some back-up),
> installed Windows XP SPII,
> updated with the Service Pack III,
> installed REALbasic 2008r1
> asked on line for a demo code
> earlier this morning I realized that I didn't install REALbasic 2007r2 (the
> last one on my usage plan)
> so I install REALbasic 2007r2,
> Power shutdown,
> Power up Windows,
> Try to run REALbasic 2007r2 and get the Microsoft usual error dialog:
>
> REALbasic 2007.exe encounters a problem and must shutdown... Do you want
> to sent a report to MS ...?
>
> [bad translation of the French dialog text].
>
> So, I removed (using the software remove panel) REALbasic 2008 (r1 and r3
> who was installed !!!) and REALbasic 2007, shutdown, wait some seconds,
> power up, and re-install REALbasic 2007.
>
> No luck, I am no more able to run REALbasic 2007r2.
>
> What can I do ?
>
> TIA,
>
> Emile

This is tricky. You need to refer to the 2007R5 release notes that
document the following:

[Kis] [IDE] N/A: The 2007r4 and 2007r5 IDEs on Windows write out the
debugger preferences in such a way that older versions of
REALbasic cannot read them in without crashing. If you run
a copy of 2007r4 or r5 and debug an application, there are
empty REG_SZ registry keys written out to
HKEY_CURRENT_USER\Software\REALSoftware\REALbasic with names
like Debugger Object Property View Style (XXX), where XXX is
the name of an object property. These empty string keys are
what cause the older IDEs to crash, and so they should be
removed from the registry if you wish to use 2007r3 or
earlier. Report ID: uhdboosz

I encountered this within the last 2 weeks but the solution isn't just
what is explained above. I was worried about messing with the Win
registry deleting keys as well. You need to go to
start-run-regedit.exe and find the RB registry keys above. Delete
what they describe above but there are also other empty strings that
you must search for such as recent item arrays strings (from memory)
that must be deleted. You can backup the
HKEY_CURRENT_USER\Software\REALSoftware folder by exporting that
folder using regedit.exe to use the resulting Windows registration
file just in case you delete some keys you aren't supposed to.
Opening the resulting file should restore the key-value pairs to what
they were before you started deleting them if you make a mistake.

Regards

Paul Rehill
mathsteacher.com.au
RB2007R1 Windows and Mac
Plugins used: MBS

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