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Beta protection II (Real Studio network user group Mailinglist archive)

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Beta protection   -   Mark O'Neill
  Beta protection II   -   Mark O'Neill
    Re: Beta protection II   -   Joe Huber
    Re: Beta protection II   -   Tim Jones
    Re: Beta protection II   -   Mark O'Neill

Beta protection II
Date: 21.11.08 10:06 (Fri, 21 Nov 2008 09:06:31 +0000)
From: Mark O'Neill
Hi All,

On 20 Nov 2008, at 15:27, Mark O'Neill wrote:

> Thanks to all who responded.

One more teeny question regarding the previous post:

At the moment I'm only allowing registered users join the beta
programme. Is there an advantage/disadvantage to having a public beta
instead?

Thoughts appreciated as always.

All the best,

Mark.
------------------------------------------------------------
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"Killer Tool Bar" - theme-based x-platform toolbar
www.rbclass.com




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Re: Beta protection II
Date: 21.11.08 15:27 (Fri, 21 Nov 2008 06:27:02 -0800)
From: Joe Huber
At 9:06 AM +0000 11/21/08, Mark O'Neill wrote:
>At the moment I'm only allowing registered users join the beta
>programme. Is there an advantage/disadvantage to having a public
>beta instead?

I think it depends on the goal of the beta program.

If it's for actual testing and for finding environment and usage
specific bugs then I think limiting it to your current users is
likely to get the deepest testing and most relevant feedback.

If it's for usability testing then getting some fresh users involved
is obviously a good thing.

If it's to build up excitement and momentum for your actual release
then doing a 'beta' as a prerelease cold be helpful. But realize with
this approach you need to already have a very solid product, not much
actual bug testing will happen and you need to be ready to do a lot
of marketing to build the hype and keep it rolling. So while you
might call it a beta program, it's really just a part of the
marketing launch activities.

Hope this helps,
Joe Huber

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Re: Beta protection II
Date: 21.11.08 16:32 (Fri, 21 Nov 2008 08:32:09 -0700)
From: Tim Jones
On Nov 21, 2008, at 2:06 AM, Mark O'Neill wrote:

> Hi All,
>
> On 20 Nov 2008, at 15:27, Mark O'Neill wrote:
>
>> Thanks to all who responded.
>
> One more teeny question regarding the previous post:
>
> At the moment I'm only allowing registered users join the beta
> programme. Is there an advantage/disadvantage to having a public
> beta instead?

Registered users already know your app. They'll most likely not make
"noob" mistakes. We actively search out non-users when we get into
the later betas as the "noob" factor will inadvertently find things
that experienced users will miss. This is mainly because the non-
experienced users will click on just the wrong button at just the
right time. Plus, these users will ask questions that will
(hopefully) lead to better documentation and new features in later
updates.

Tim

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Re: Beta protection II
Date: 21.11.08 21:51 (Fri, 21 Nov 2008 20:51:12 +0000)
From: Mark O'Neill
Hi Tim,

On 21 Nov 2008, at 15:32, Tim Jones wrote:

> Registered users already know your app. They'll most likely not
> make "noob" mistakes. We actively search out non-users when we get
> into the later betas as the "noob" factor will inadvertently find
> things that experienced users will miss. This is mainly because the
> non-experienced users will click on just the wrong button at just
> the right time. Plus, these users will ask questions that will
> (hopefully) lead to better documentation and new features in later
> updates.

I think I'm going to phase it into a two-pronged beta release having
spoken to others on here off list too.

Initially I'll just release it to my registered users, then move it
onto more of a public beta once it's more "solid".

Thanks to those who responded.

All the best,

Mark.
------------------------------------------------------------
RB Class
"Killer Tool Bar" - theme-based x-platform toolbar
www.rbclass.com




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